Great customer service. Technician Dennis Struck was awesome in explaining my service and preforming my annual inspection and checking out my whole home and everything was acceptable. No problems found.
We just wanted to say how much we like and appreciate our exterminator Don. He is so friendly when he calls. He always asks us a good day to come by. He always calls to let us know he is on his way knowing so we can open the gate. (Don knows we have a dog that is able to go outside on his own and we can secure him. Don knows our dog is a search and rescue K9 who is extremely friendly, he just doesn't want him to get out of the property). Don asks us if we need anything special and is always helpful with his knowledge. Don always closes our gate and lets us know he is done. We have had some bad experiences in the past with service people and he is one of the good ones. Mark and Patty Richardson
We live in Prescott Valley in StoneRidge a growing residential community with constant soil disturbance.Rex Philger has been a godsend in managing our many pests and bugs - all with a smile and professionalism…MARGO Lindsey
Very good customer service with the office. My tech Alex rocks! I always receive a text the day before. I texted him back asking if he could ring my bell upon arrival to review a concern I had with a nest. He texted me again 5 mins out and we met outside. He put me at ease. I have been a customer of SOS for 22 years and I have never had an issue that they could not handle and always with great customer service.
We have been under warranty with SOS for many years following treatment/ pretreatment for termites with no problems. The annual inspections are done by professional techs who explain what to look for..
SOS has been doing my pest control for at least 20 years and my bugs die very nicely using them. Dead bugs equals no scorpions which is my ultimate goal!!! Good job to all of you. Your 20 year track record is perfect.
We have used SOS exterminating for a few years now and are very pleased with the services. I have to give a personal shoutout to Tomas B. He is very well mannered and gets us taken care of every time. We love Tomas so much that we actually requested to have him back after he changed routes. Thankfully SOS said no problem and we got him back on our schedule. The advance notice makes it easy for us to make sure we have the dogs locked up inside to let him do his thing. If anytime we see something he is sure to double check the area or pay extra attention to whats around. When we moved into this house we had a major scorpion problem and after using SOS that seems to no longer be an issue. You could see results after just a few services and we will continue to use SOS because of this. Thank you Tomas and SOS!
Prompt and courteous service. SOS contacted me to set up an appointment for someone to inspect my property the following week, and all went as scheduled. The serviceperson contacted me by telephone in advance (on the day of the appointment) to advise me that he was on his way. He was prompt and courteous.
Discovered termites coming up on the house and called SOS Exterminating since we had a warranty with them via the new home build. Carl and his associate were on time, very friendly, explained to me what they would do and educated me on the types of termites that are here in Arizona. From the friendly customer service call center to the technicians, they did a great job. Thank you!
Totally satisfied with the company from Sarah the scheduler to Russell the technician who came to my home.Both were informative and very friendly. Could not ask for more. Appreciate the technician being safety minded with all of his PPE on.
I had the best experience with this company ever. My techs were amazing there names were Sam Howard and I think Scott.I will never look for another company again.They treated me and my home with more respect than I could ever imagine.
I have been using SOS for over 10 years and I have always had great service. Omar has been my tech for most of that time and he does a great job. I always get a phone call a day or two ahead of time that they will be at my house and he always takes time to talk to me about any issues that I may have around the house. I would hands down recommend SOS to anyone looking for a really reliable and fairly priced pest control.
Been with the company 2 years the staff are great! Always answering questions and looking for best solutions for customers. Quality work for your money, customer focused, and great techs who get the job done. Ask for Joel, will take care of you!